WhatsApp AI chatbots
WhatsApp AI chatbots that answer questions, take orders, send payment links and book appointments in your customer’s language, with handover to your team.
AI voice agents that answer your phone and make your calls.
A voice agent talks on the phone like a trained member of staff. It answers questions, books appointments, qualifies leads and makes reminder calls, in English, Hindi and regional languages. Anything it can’t handle goes to a person with a summary of the call.
What our voice agents handle
- Answer calls after hours and when lines are busy
- Book, move and cancel appointments
- Qualify new leads and pass on the good ones
- Make payment and EMI reminder calls
- Confirm orders, deliveries and site visits
- Call back about abandoned carts and open quotes
- Collect feedback after a visit
- Write up every call with a transcript and summary
One late-night call, start to finish
- Comes in
- A patient calls the clinic at 9:40 pm.
- The software
- The voice agent answers in Hindi, finds the doctor’s next free slot, and books it.
- Who checks
- If the caller sounds unwell or asks for a doctor, the call goes to the person on duty straight away.
- Ends up
- The appointment is in your calendar and the patient has a WhatsApp confirmation.
Example
Start with the calls you’re already missing
Voice works best where calls are frequent and follow a pattern: bookings, reminders, status checks and first-round qualification. Missed calls are usually the place to begin, because each one is a customer you’ve already paid to attract.
Calls that need empathy or negotiation should stay with your team. The agent passes those over with what it has learned, so nobody has to repeat themselves.
What we need from you
- Your phone number, or a new one to forward calls to
- Access to your calendar or booking system
- The questions callers ask most
- Recordings of typical calls, if you have them
- The languages you need
What decides the cost
- Minutes of calls a month
- Languages and accents
- Systems it has to read and update
- Whether it takes calls, makes them, or both
The first conversation and a written answer are free. Then we test it on your own past work, for a fixed price, against a pass mark we agree first.
Questions about AI voice agents
Can it speak Hindi and other Indian languages?
Yes. We build in English, Hindi and Hinglish, and we test any other language on your own calls before it goes live, because accents and vocabulary vary by region and business.
Will callers know they’re talking to AI?
It can say so at the start of the call, and we recommend that it does. Rules on calling and recording differ by country, so we set it up for where you operate.
Can it make outbound calls as well?
Yes: reminders, confirmations, renewals and follow-ups. We add calling hours, do-not-call lists and limits on repeat attempts as part of the build.
What happens when it doesn’t understand?
It asks once more, then hands over to a person or takes a message, depending on the time of day. Every call is written up, so you can see where it struggled.
Tell us what you’d hand over first.
A few lines is enough. An engineer reads it, and you get a written answer on whether it fits and what we’d test.