Mindlane

AI automation for any work your team does on a screen.

Bills retyped into Tally, WhatsApp enquiries waiting until morning, calls nobody picks up, the report someone builds by hand every Monday. Tell us yours. We’ll build the software that does it, connect it to the systems you use, and test it on your own past work before it touches a live customer.

Tell us what to automateSee one bill from start to finish

We run AI inside our own products, Steado and Maharaj.

Every build is tested on your own past work before it goes live.

You get the source code, deployment notes and documentation.

We work from Mumbai with teams in India, the UK, Europe and the US.

AI agents, voice assistants, WhatsApp bots, document reading: we build all of it.

If someone in your team reads something, decides by rules they could explain to a new hire, and types the result into a system, we can build it. Here’s what we build. Pick what you need, or type it in.

AI agents

Voice and phone calls

WhatsApp and chat

Customer support

Sales and lead generation

Documents

Your company’s knowledge

Workflow automation

Data and reports

Finance and accounts

HR and hiring

Marketing and content

Online stores

AI inside your product

Private and compliant AI

Getting started

By industry

Pick a job and watch it run.

Every one of these has the same four parts: what comes in, what the software does, who checks it, and where it ends up.

Sales and enquiries

Answer WhatsApp and website enquiries

Comes in
A customer asks for a price on WhatsApp at 10 at night.
The software
Looks up your price list and stock, then replies in the customer’s language.
Who checks
Routine questions go straight out. Anything above a discount you set waits for your sales lead.
Ends up
A reply sent, and the enquiry saved in your CRM.

Sort new leads and send them to the right rep

Comes in
Form fills, emails and IndiaMART leads, all in different shapes.
The software
Picks out product, quantity, city and budget, then scores each lead against your rules.
Who checks
The rep sees why it scored that way and can change it.
Ends up
The lead is assigned in Zoho or HubSpot with a first reply drafted.

Draft quotes and proposals

Comes in
A rep’s call notes, or a 40-page tender PDF.
The software
Matches the requirements to your rate card and writes a first draft in your format.
Who checks
The rep edits it. A manager signs off any discount.
Ends up
A PDF ready to send, and the deal updated.

Follow up on quotes that went quiet

Comes in
A quote with no reply after five days.
The software
Reads the earlier conversation and writes a follow-up that refers to what was said.
Who checks
The rep reads it and presses send, or lets that customer’s follow-ups go out alone.
Ends up
A follow-up logged on the deal.

Customer support

Answer questions from your own documents

Comes in
A customer asks whether an opened item can be returned.
The software
Finds the right paragraph in the documents you’ve approved and answers from it.
Who checks
If nothing matches, it hands over to a person with the whole conversation attached.
Ends up
An answer with its source on record.

Label tickets and draft replies

Comes in
New tickets in Freshdesk or Zendesk.
The software
Sets topic and urgency, and drafts a reply from the customer’s order.
Who checks
Your support team reads the draft, changes what it needs, and sends.
Ends up
The ticket is updated and closed.

Answer the phone

Comes in
A customer calls after hours.
The software
A voice assistant picks up in English or Hindi, takes the details and offers a slot.
Who checks
Anything unusual goes to someone’s phone with a summary of the call.
Ends up
A booking in your calendar, with the transcript attached.

Handle refunds and complaints

Comes in
An angry email with an order number and a photo.
The software
Works out what the customer is owed under your refund policy, and drafts the reply.
Who checks
A person approves every refund above the limit you set.
Ends up
A refund request with accounts, and a customer who has heard back.

Finance and accounts

Read supplier bills

Comes in
A PDF, or a phone photo of a paper bill.
The software
Reads supplier, GST number, items and total, then matches them to the purchase order.
Who checks
Your accountant sees only the bills that don’t match.
Ends up
The entry is ready in Tally, Zoho Books or QuickBooks with the bill attached.

Reconcile bank and payment reports

Comes in
A bank statement, a Razorpay report and your ledger.
The software
Matches the lines and writes a reason for each difference it can explain.
Who checks
An accountant clears what’s left.
Ends up
A reconciled ledger and a short list of open items.

Chase overdue payments

Comes in
An invoice that’s 30 days overdue.
The software
Writes a reminder quoting the invoice and the last promise made, in the tone your rules set for that customer.
Who checks
Accounts approves anything going to a key account.
Ends up
A reminder by WhatsApp or email, with the reply logged.

Check expense claims

Comes in
A photo of a receipt and a one-line note.
The software
Reads the amount and the date, and checks them against your expense policy.
Who checks
A manager sees only the claims that break a rule.
Ends up
A posted claim with the receipt filed.

Operations

Turn emailed orders into sales orders

Comes in
A purchase order in an email attachment, in each customer’s own layout.
The software
Checks stock and agreed prices, then builds the sales order.
Who checks
Your team sees anything that doesn’t match.
Ends up
An order in your system, confirmed to the customer.

Write up field reports

Comes in
A technician’s photos and a voice note in Hindi.
The software
Turns the voice note into a filled-in report, with damage or missing parts flagged.
Who checks
A supervisor signs the report.
Ends up
A closed work order, and a PDF for the customer.

Clean up product catalogues

Comes in
A supplier’s spreadsheet and a folder of product photos.
The software
Fixes names and units, then writes descriptions in your style.
Who checks
Your catalogue lead approves each batch, with the doubtful ones marked.
Ends up
Listings ready in Shopify or Amazon.

Write the Monday report

Comes in
Sales, stock and support figures from your systems.
The software
Works out the week’s numbers and writes what changed and what to look at.
Who checks
Any figure it can’t match to the data gets flagged on the page.
Ends up
The report is in your inbox on Monday at 8.

Marketing and content

Make ad videos and product images

Comes in
A product photo and a one-line brief.
The software
Produces short videos and image variations for each ad size, in your brand’s style.
Who checks
Your marketing lead picks the ones that run.
Ends up
Ready-to-post files in a shared folder.

Write content in your brand’s voice

Comes in
A list of topics and your past posts.
The software
Drafts posts, emails and product pages that sound like the ones you’ve already written.
Who checks
An editor reads each draft before it’s scheduled.
Ends up
A month of content queued in your tools.

Get found in ChatGPT and AI search

Comes in
The questions your buyers ask AI assistants.
The software
Tracks whether you’re named in the answers, and rewrites your pages and product feeds to fit.
Who checks
Your team approves each page before it goes live.
Ends up
A monthly report on where you appear and where you don’t.

People and hiring

Screen CVs against a job description

Comes in
300 CVs for one opening.
The software
Checks each one against the requirements you wrote, and shows the line in the CV behind each answer.
Who checks
A recruiter decides who moves forward.
Ends up
A ranked list in your hiring tool.

Answer staff questions

Comes in
Someone asks how many days of leave they have left.
The software
Looks up the balance in your HR system and the rule in your handbook.
Who checks
Questions about pay or disputes go to HR.
Ends up
The answer appears in Teams or WhatsApp with the policy linked.

Collect joining documents

Comes in
A new hire’s ID, bank details and certificates, sent as photos.
The software
Checks each one is complete and legible, and asks the person for whatever’s missing.
Who checks
HR verifies the final set.
Ends up
The employee record is filled in.

Compare contracts with your standard terms

Comes in
A customer’s 30-page contract in Word or PDF.
The software
Marks each clause that departs from your terms and suggests your usual wording.
Who checks
Your lawyer decides what stands.
Ends up
A marked-up copy with every change listed.

Check new vendors and customers

Comes in
A GST certificate, a PAN card and a bank letter.
The software
Checks that the names agree, and looks up the numbers in government records where you have access.
Who checks
Compliance approves each new record.
Ends up
The vendor is on your master list with the proof attached.

Prepare audit and filing packs

Comes in
A request for all bills and approvals from one quarter.
The software
Collects the documents from your systems and lists what’s missing.
Who checks
Your CA or auditor reviews the pack.
Ends up
One organised folder and a list of open questions.

Your own product

Add an assistant to your app

Comes in
A user asks a question inside your product.
The software
Answers from your product’s own data, and shows each user only what they’re allowed to see.
Who checks
Anything that changes a record asks the user first.
Ends up
The answer appears in your app, with a record of what it did.

Build an agent that works through several steps

Comes in
A goal, such as rebooking five cancelled orders.
The software
Works out its own steps, using only the actions you allow, and keeps going until the work is done.
Who checks
It can’t take an action you haven’t allowed, and a person approves the rest.
Ends up
The work is done, with a record of each step.

Search across your company’s files

Comes in
Someone asks what the contract said about late fees.
The software
Searches Drive, SharePoint and your wiki, keeping to what that person is allowed to see, and answers from what it finds.
Who checks
Every answer shows the document and paragraph it came from.
Ends up
The reader can open the source in one click.

Read documents in bulk

Comes in
Ten years of scanned files in a shared drive.
The software
Reads each one and pulls out the fields you need, ready for your product to use.
Who checks
Fields it’s unsure of go to a review queue.
Ends up
Clean records, ready in your own system.

Yours isn’t on the list?

Most aren’t. Tell us what your team does all day and we’ll say how we’d build it. If nobody can say how they decide, we’ll work that out with them first.

Tell us what to automate
Try the enquiry demo, no signup

Your team stays in WhatsApp, Gmail and Tally.

Nobody moves to a new system or learns another dashboard. We connect directly to any system that allows it. If a system only has a login screen, the software works that screen the way a person would, with an account limited to that work.

Accounts
Tally, Zoho Books, QuickBooks, Xero, SAP, NetSuite, Busy
Sales
Zoho CRM, HubSpot, Salesforce, LeadSquared, Pipedrive, IndiaMART
Support
Freshdesk, Zendesk, Intercom
Messages and calls
WhatsApp Business, Gmail, Outlook, Slack, Teams, Exotel, Twilio, phone lines
Files
Google Drive, SharePoint, OneDrive, Notion, Confluence, Excel, scanned PDFs
Selling and payments
Shopify, WooCommerce, Amazon, Flipkart, Razorpay, Stripe
People
Keka, Darwinbox, greytHR, Workday
Automation tools
n8n, Make, Zapier, Power Automate, UiPath
AI models
OpenAI, Claude, Gemini, Llama, Mistral, DeepSeek
The rest
Your own database, and desktop software with no API

One supplier bill, from inbox to books.

The bill is made up. The steps are what would happen.

It arrives at 9:12.

A supplier emails a two-page PDF. The bill number is on page one and the total is on page two, because that’s how this supplier does it.

It reads the bill.

Supplier, GST number, line items, tax and total, each one marked on the page, so whoever checks it can see where a figure came from.

It checks the bill against your records.

The GST number goes against your supplier list, the lines against the purchase order, the items against the total. Whatever matches carries on without anyone touching it.

It stops at the one line that’s wrong.

The order said 40 cartons and the bill says 48. Your accountant gets one question with that line marked, opens the delivery note, and picks 48. The other lines need nothing from anyone.

The entry lands in Tally.

With the PDF attached and a record of what was read, what was changed and who changed it. Your accountant touched one line out of a whole bill.

Your team can build the demo in an afternoon. A year of your own bills is where it breaks.

Try it. Anyone in your office can get a prototype answering questions with ChatGPT or a coding agent. It stalls the day a bill arrives sideways, two people get two different answers, nobody can see what was sent, or the monthly charge comes as a surprise. Here’s what you get from us.

Connected to your systems

It works inside the tools your team already opens every day.

Your rules, every time

It follows your prices, limits and approvals the same way on every item.

The right AI for the work

The AI that suits your job, changed whenever a better one comes out.

A screen to check and approve

Your team sees the original beside the result, so checking takes seconds.

Tested on your own past work

You see how it does on your own documents before it touches a customer.

A record of everything

What came in, what went out, who approved it and what it cost. If a provider goes down, nothing is lost.

We run this kind of software in our own products.

Steado reads photos of meals and has a coach that updates a person’s plan when they ask, in English, Hindi or Hinglish. Maharaj answers restaurant owners’ questions about their sales in English, Hindi or Marathi.

See SteadoSee Maharaj

Maharaj chat

Why did Tuesday’s sales fall?

Tuesday’s sales were ₹18,400 below the usual Tuesday, down 12%. Orders fell 9% and the average bill fell ₹42.

Sample data

Coach

Dinner is short on protein today. I can swap the aloo sabzi for paneer bhurji.

Dinner changed to paneer bhurji.

Sample data

You choose how much it does on its own, job by job.

It drafts, a person sends.

Refunds, legal replies, anything a customer will remember.

It acts, a person can undo.

CRM fields, ticket labels, a change to a plan.

It acts alone, inside limits you set.

A bill that matches its purchase order to the rupee. A question your FAQ already answers.

Sample data

Every job starts on the first row and moves down once you’ve read enough of its record to be comfortable. It will get things wrong: it will misread a smudged bill, and now and then it will sound sure about a wrong answer. So we count how often that happens, and we count how long your people spend checking. If checking takes as long as the old work did, the job isn’t worth automating yet, and you’ll see that in the numbers before you pay for more.

It starts with one job and a test we can fail.

Tell us what to automate.

You talk to an engineer. Afterwards you get a written answer: whether it fits, what we’d test first and roughly what it would take. Sometimes that answer is a setting in software you already own, and then we’re done. This part is free.

We test it on your past work.

One job, a fixed price, your own documents. We write down the pass mark together before we start. You keep the code and the results, and you can stop there.

We build the full system.

Connections, review screens, tests, records and handover. One lead stays with it from start to finish, and you get the source code at the end.

We take on a few builds at a time, from Mumbai, with teams in India, the UK, Europe and the US.

The questions your finance and IT people will ask.

Can’t we do this with ChatGPT or Zapier?

Often you can, to begin with. If someone pasting documents into ChatGPT or one Zapier rule does the job, keep it. Come to us when the answers stop agreeing, when nobody can see what was sent, or when the tool can’t reach the system that matters.

Is this an AI agent?

Sometimes. An agent works out its own next step, and we build those when a job needs one. Most office work runs better on fixed steps, because it costs less and its mistakes are easier to predict. Some suppliers call both of these agentic AI. Your written answer will say which one your job needs.

Where does our data go?

Before we build, you get a one-page map: which systems we read, which fields reach an AI provider, how long anything is kept and what’s never sent. We use provider settings that stop your data being kept or used for training. If it can’t leave your own systems, the AI runs on your cloud account or your own servers.

What does it cost?

The first conversation and the written answer are free. The test is a fixed price, quoted once we’ve seen the job. With it you get an estimate of what each item will cost to process once it’s running, so whoever signs off the budget can check the sums first.

How long does it take?

We agree a date for the test before it starts. The build depends on how many systems it touches, and you’ll have that date before you commit to it.

What happens when it gets something wrong?

The item goes to a person with the doubtful part marked, and nothing is saved until they accept it. The mistake joins the past work we test against, so the next version has to get it right. For jobs that act alone, you set the limits, and you can move any job back to drafts.

Who owns what you build?

You get the source code, deployment notes and documentation. IP and licences are set in the project agreement before work begins.

Does it work in Hindi, Marathi and other languages?

Yes. We build in Hindi, Marathi and Hinglish, and we test any other language on your own messages before it goes live.

Which industries do you work with?

Any business with people reading, typing and following up. Clinics, real estate, banks and NBFCs, insurance, retail, manufacturing, distribution, logistics, schools, law and CA firms, and software companies adding AI to their own products.

Can you fix an app someone built with AI coding tools?

Yes. If something built with Cursor, Lovable, Bolt or Replit has reached its limit, we make it secure and stable, and rebuild the parts that can’t be saved.

Can you train our team?

Yes. We train staff on ChatGPT, Claude and Microsoft Copilot using their own work, and we set up the rules for what can and can’t go into those tools.

We’re a small business. Is this for us?

Yes. Most people start with one job, such as missed calls or supplier bills, and add more once it’s paying for itself.

Do you work with teams outside India?

Yes. We work from Mumbai with teams across India, the UK, Europe and the US.

Tell us what you’d hand over first.

A few lines is enough. An engineer reads it, and you get a written answer on whether it fits and what we’d test.

Tell us what to automatehello@mindlanesolutions.comWhatsApp +91 79771 28530

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